Hi, I’m Szilárd.

The ME in DISC4ME.

I started collecting customer service lessons behind the bar of a rough little village pub in western Hungary, the kind of place where handling objections is a survival skill. Then I spent five years in radio as an editor and presenter, and worked as a communication and self-awareness trainer.

Since then I’ve spent more than twenty years in sales and customer service leadership at Magyar Telekom, Telenor, iQor and E.ON. Alongside that work, I help teams and leaders as a trainer and coach to handle everyday situations with more confidence and less friction, on the phone, in writing and face to face.

DISC is the tool I reach for most, because it’s simple enough to remember on a Monday morning. DISC4ME is my way of taking it beyond the training room: free, practical, and without the jargon.